Privacy Policy

Last Updated: 4 August 2025

1. Introduction

Floating Minds (“we,” “us,” “our”) values your privacy. This policy explains how we collect, use, share, and protect personal information when you visit or use our website, services, or interact with us.

2. Information We Collect

a. Information You Provide

Registration: Name, email, contact details, password.
Content: Feedback, support tickets, messages.
Transactions (if applicable): Billing or payment info; note: payment data is handled via third-party processors and not stored by us.

b. Automatic / Technical Data

Browser/Device info (IP address, browser type/version, operating system).
Usage data: Pages visited, time spent, clicks, course access, searches.
Cookies and similar technologies for analytics and site functionality.

3. How We Use Information

To operate, maintain, and improve our services.
To communicate (e.g., confirmation emails, updates, support).
To personalize user experience and show relevant content.
For analytics and performance measurement.
To enforce policies and protect rights.

4. Sharing & Disclosure

We may share data:

Within our organization, with authorized staff.
With service providers, e.g., hosting, analytics, email campaigns (under contract to protect your data).
For legal reasons, to comply with law or court orders, or to protect rights and safety.
In case of business transfers, like a merger or sale (with notices and protections in place).

5. Cookies & Tracking

We use cookies and similar tech to improve site functionality and user experience. You can block or delete cookies via your browser settings, though this may affect site performance.

6. Your Rights (GDPR/Swiss Data Protection)

If you’re in the EU or Switzerland, you have:

Access to your data, corrections & updates.
Deletion or restriction of processing.
Portability of data in a common format.
Objection to profiling or direct marketing.
Withdraw Consent where applicable.
Requests can be sent to our contact at [email address].

7. Security

We use technical and organizational measures (encryption, access control, etc.) to protect data. But no system is 100% secure—use at your own risk.

8. Children

Our services are intended for general audiences. We do not knowingly collect data from children under 13. If we learn we have, we will delete it promptly.

9. International Transfers

Data may be stored or processed outside your country (e.g. EU, Switzerland). When this occurs, we ensure appropriate safeguards (e.g. EU standard contractual clauses).

10. Changes to This Policy

We may update this policy over time. We’ll post changes here with a “Last Updated” date. By continuing to use our services after changes, you accept them.

11. Contact Us

For questions or data requests:
Support, Floating Minds
support@floatingminds.org